FAQ-Xiaomi #

If the app is not working correctly on a Xiaomi device, please check the following settings on the device. If these settings are blocked by Child Control, you can temporarily set them to “Allowed” under Web Portal > Security > Settings

App Details
Other Permissions
Set Power Saving Mode
Background Auto-Start

App Details #

On the child’s device, go to Settings > Apps > Manage Apps

Other Permissions #

Select the Child Control app from the list of apps, then go to Other Permissions. Enable at least the last three options, including Display pop-up windows, Show on Lock Screen, and Open new window while running in background.

Set Battery Saving Mode #

Select in the App info of the Child Control app the Battery saver menu and set the battery mode to No restrictions:

Background Autostart #

Go to Settings > Apps > Permissions > Background autostart and enable the Child Control entry.