Roaming means common time counting and common settings for several devices/users. It is often the case that children use not only a PC, but also a cell phone and possibly a tablet. This raises the question of how the time limits should be distributed. Our answer to this problem is called roaming. With roaming, times on the selected devices are added together and limits are synchronized.


To be able to count times together in Child Control, the corresponding users (Windows) and devices (Android) must be assigned to a roaming account. For members of this roaming account, the times are now counted together and the limits are synchronized on all devices (i.e. each device gets the same limit). Another requirement for a working roaming scenario is an active Internet connection. This ensures that times and limits can be synchronized to the individual devices via the Internet.


To activate roaming for a user or device, select in the Web Portal -> Settings -> Roaming -> Manage. In the following screen you can then assign one of five roaming accounts to the user or device. If you change the settings of a device in the Web Portal from now on, this will affect all participating devices simultaneously. Times are added up like in a shared time account and adjusted accordingly on the devices.

For clarification a practical example: In roaming account #1 the Windows PC of Boris (with the user account Boris) and the cell phone of Boris is a member. Max uses the cell phone for 10 minutes in the morning before school, then again for 10 minutes during the school break. He does not switch on the PC until noon. Because both devices belong to the same roaming account, the 20 minutes already used are transferred from the cell phone to the Windows PC. Boris uses the Windows PC for 30 minutes in the afternoon. In the evening, when he wants to use the cell phone again, the time there is automatically increased to 50 minutes, since the PC was used from the roaming account in the meantime. If the limit is one hour per day, there are now 10 minutes left on both the cell phone and the PC.

If you, as parents, change a setting for Boris' cell phone (e.g. the daily limit), the entry on the Windows PC will also change automatically and vice versa. To keep track of what happened on which device at any time, the logs section contains detailed information about when which time was automatically transferred to which device.


Now including extension! In older versions, an extension was always device-related. In the current versions, the extension now applies to all roaming devices. So if a limit is reached and you grant an extension, it applies to all defined devices of the specific roaming group.


Screenshot Web Portal -> Protocols with roaming enabled:

Question: What happens if I remove a PC from the roaming account?

When you remove a device from your roaming account, it will keep the last active restrictions, which can of course be adjusted afterwards (without affecting other devices).


Question: Why does the roaming time differ from the time of the device?

Normally, roaming time is synchronized on all connected devices. However, if one of the devices has no Internet connection (for whatever reason), the time may differ. As soon as the device is connected to the Internet again, the (local) time is adjusted to the roaming time.


Question: I want to set up roaming for multiple children, how can I do that?

If you want to set up roaming for several children, select the appropriate devices for each child and choose a different account for each one. There are five accounts available in total, i.e. you can manage up to five different children roaming with one web portal login. There are no limitations regarding the devices. You can assign any number of devices to a roaming account.