Settings Web Portal
Web Portal: Control center
The Web Portal is the central point to make all settings. Here you can view the logs/reports (and thus see when what happened on the device) and set extensive limits (total limit, app/program limits, web filters, etc.). The Web Portal is browser-based, i.e. you can access it with any browser from a Windows PC, cell phone, tablet, Mac, iPad etc. You can access the Web Portal via the Salfeld login page or via the "Web Portal" button within the Android app or Windows software.
Important: You have to install the app first on the child device and then access the settings via the Web Portal. Proceed in the same way if you want to add a new or additional device. Make sure that you do not save password to Web Portal in your browser if anyone else like you has access to the device the browser is running on.
Menus and device selection
In the Web Portal, you will find a menu on the left that allows you to access the various settings (e.g. total limit, app filter, web filter, logs, etc.). On a smaller device (smartphone), this menu is accessible via the hamburger icon at the top left. At the top right, you will find the selection menu for the various devices on which you have installed Child Control. If an entry is missing here, make sure that the version on the child PC or child cell phone was installed beforehand. If despite installation on the child device it is not visible in the selection, please check for a typo error. To the left of the device selection you will find the 3-point menu for general settings, questions and a licence overview.
Within the 3-point menu (see above) you will find the menu item Portal Activities. In this history, you can see which settings were made in the Web Portal and when. If there are entries here that do not originate from you, the child seems to have somehow come into possession of the access password. In this case, we recommend changing the password in the Settings section. After changing the password, the new password must also synchronize with the child's device. Therefore, also check on the child device whether the password change has worked. If in doubt, uninstall the app and download or install it again. Also check whether the password is not automatically stored somewhere in the browser that the child has access to.
Do I always need Internet access?
An Internet connection is required to access the Web Portal. The app on the child device has its own independent database that is synchronized with the Web Portal settings. This means that limits are maintained even if the child device does not have an Internet connection. Please find more information in the FAQ section. Important features and functions like uninstall and or extension time are always available - regardless there is Internet connectivity or not.